Communication is an often underutilized skill and one that your clients will greatly appreciate next to driving leads and hitting deadlines. Here are a few ways to instantly increase your client experience for the better. 1. Ask better questions that position you to lead the conversation. -Develop a strategy based on asking the right questions
The singular common thread in any business is to grow financially. Not all businesses have the intent to make a positive difference in the world. Some operate by means of transactional leadership with a reward and coercion model while others only want to focus on the goodness of hugs and feeling like they made a
The singular common thread in any business is to grow financially. Not all businesses have the intent to make a positive difference in the world. Some operate by means of transactional leadership with a reward and coercion model while others only want to focus on the goodness of hugs and feeling like they made a
This past Thursday I held a workshop for local entrepreneurs focused around website development, user experience, SEO & marketing. They had a ton of great questions with one of them remarking “I really feel most companies try to sell us stuff but don’t tell us what we really need or tell us what actually matters with
Communication is an often underutilized skill and one that your clients will greatly appreciate next to driving leads and hitting deadlines. Here are a few ways to instantly increase your client experience for the better. 1. Ask better questions that position you to lead the conversation. -Develop a strategy based on asking the right questions
We all want the best experience we can get. This applies to the work we do, the products we buy and the service we receive. Although we want the best experience, it doesn’t mean we will get it. How do you curate the best experience and how do you change a bad experience when it
